Privacy Policy

1. Information We Collect

When you submit the contact form on this Site, we collect the information you provide: your name, email address, phone number (optional), and your message. We do not collect any information automatically beyond what your browser sends in a standard web request (e.g., IP address via server logs).

2. How We Use Your Information

We use the information you submit solely to respond to your inquiry. We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Third-Party Services

Contact form submissions are delivered via Resend, a transactional email service. Your submission data passes through Resend’s infrastructure to deliver the email to our inbox. Resend’s privacy practices are governed by their own privacy policy.

4. Cookies and Tracking Technologies

We use the following types of cookies and similar technologies:

• Essential cookies: We use first-party cookies to track how you arrived at our site (UTM parameters) so we can understand which channels are most helpful to families. These are functional cookies that do not require consent.
• Analytics cookies: With your consent, we use Google Analytics 4 to understand how visitors use our site, which pages are most popular, and how we can improve the experience. Google Analytics uses cookies to collect anonymous usage data.
• Marketing cookies: With your consent, we use the Meta (Facebook) Pixel to measure the effectiveness of our outreach and show relevant information to families who may benefit from our services.

You can manage your cookie preferences at any time using the cookie consent banner at the bottom of the page, or by clearing cookies in your browser settings.

5. Data Retention and Security

Contact form data is retained only as long as needed to respond to your inquiry and for reasonable administrative purposes. We use industry-standard practices to protect information in transit (HTTPS). No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Children’s Privacy

ICONIX Learning Clinic serves children with diverse learning profiles, but our website contact form is intended for use by parents and guardians, not minors. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information through this Site, please contact us immediately so we can delete it.

7. Your Rights

You may request that we delete any personal information you have submitted via the contact form. You may also opt out of any future communications from us at any time by replying to any email we send you or by contacting us directly. You can manage your cookie preferences at any time using the consent banner on our site.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of the Site after changes are posted constitutes your acceptance of the revised policy.

9. Contact

If you have questions about this Privacy Policy or want to request deletion of your data, please contact us at mackenzieaticonix@gmail.com.